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- Proof of purchase for warranty purposes - Proof of purchase for returns or exchanges - Required for tax purposes - Helps with record-keeping for personal budgeting - Can increase resale value on secondary marketplaces or consignment shops (for clothing, shoes, or other retail products)
- Eyewear (sunglasses and prescription glasses) - Accessories (eyewear cases, straps, chains) - Clothing (shirts, jackets, hats) - Shoes (sneakers, boots) - Sold at Gentle Monster retail stores worldwide - Also available for purchase online through the Gentle Monster website and other authorized retailers
- Items may be returned for store credit or exchange within 14 days of purchase - Items must be in original condition with all tags and packaging intact - Proof of purchase may be required for returns without a receipt - Final sale items are not eligible for returns or exchanges
- Contact the Gentle Monster customer service team - Provide the date and location of purchase, as well as the item(s) purchased - A duplicate receipt can be emailed or mailed to the customer
- Date and time of purchase - Location of purchase (store or online) - Item(s) purchased with detailed description and price - Tax amount - Total amount paid - Gentle Monster logo and branding - QR code for easy returns and exchanges - Can be used as a warranty card for eyewear purchases
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